Refund Policy

1. Introduction

This Refund Policy applies to subscriptions and services provided by AMHR Marketing Management LLC ("we," "us," or "our") for the Artin SeoSmart product. By subscribing to Artin SeoSmart, you agree to the terms outlined in this policy. All prices are in USD.

2. Free Trial

We offer a 7-day free trial for new users. No credit card is required to begin the trial. During this 7-day period, you will not be charged. You may cancel your account at any time during the trial period to avoid any future charges once the trial ends and you choose to subscribe.

3. Monthly Subscriptions

For monthly subscription plans ($79-$149/mo), we do not offer refunds for partial months of service. If you choose to cancel your subscription, the cancellation will take effect at the end of your current billing cycle. You will retain access to Artin SeoSmart until the end of that cycle.

4. Multi-Month Subscriptions

For multi-month plans (Quarterly, Semi-annual, and Annual), we offer a pro-rated refund if requested within the first 14 days of purchase or renewal.

After the first 14 days, no refunds will be issued for multi-month subscriptions. However, you may cancel your subscription, and it will not auto-renew at the end of the term. You will retain access to the service for the remainder of your purchased period.

5. How to Request a Refund

To request a refund under the eligible conditions outlined above, please email our support team at:

[email protected]

Please include your account details and the reason for your refund request.

6. Processing Time

Approved refund requests are typically processed within 5-10 business days. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

7. Chargebacks

We strive to resolve any billing issues fairly and promptly. Before filing a chargeback or dispute with your bank or credit card issuer, we ask that you please contact our support team to resolve the issue directly. We are here to help and can often resolve issues much faster than the formal dispute process.